By making a purchase you are demonstrating a clear understanding that we are selling these products as containing full-spectrum industrial hemp extract (cannabidiol). If there are any issues with the product you received we are more than happy to speak with you (858.348.8377) or, email us at returns@releaf4U.com
For Purchases directly from Releaf4U™:
- If you still want to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
- Return of Merchandise Authorization (RMA) is required to return product and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for return, please call us or email us. Refunds do not include original shipping charges, unless the product is defective.
- Releaf4u™ does not have a money back guarantee, as full-spectrum industrial hemp extract affects everyone differently. We do not accept returns for any products that have been opened or used.
- If you purchased from a third party, you must go back to that point of purchase and follow their return policy.
- Email us at returns@releaf4U.com to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address
- Once you have shipped your product back to us, please also email the tracking number to returns@releaf4U.com so we can track it on our end. If you decide not to ship back with a tracking number and the package is lost, Releaf4u™ is not responsible for the loss and can’t refund your order.
- Once we receive your package back at our facility and can confirm its condition, we will then issue a refund for the unopened product less the cost of shipping and email you a confirmation. Please allow 7–10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email returns@releaf4U.com.